Who this review is for
This is the flagship review for an individual, household or employee who has a completed medical scheme application, a contribution quotation and uncertainty about how the amount was reached. It also suits an employer checking a single disputed enrolment before escalating it to payroll or the scheme administrator.
What we examine
We trace the amount from the declarations on the application to the applicable contribution schedule. The review covers principal-member and dependant classifications, income-band evidence where relevant, employer subsidy entries, late-joiner penalty inputs if shown, and consistency between the selected benefit option and the quotation.
The service includes an intake call of up to 30 minutes, review of one application and one quotation, a concise written report, and a 30-minute findings call. It does not include medical underwriting advice, legal representation, tax advice, scheme selection, or negotiation on your behalf.
How the audit proceeds
- Scope confirmation. We confirm the application, quotation and question you want answered.
- Secure document preparation. You redact clinical information that is not needed for the contribution check.
- Reconciliation. An auditor compares the financial fields, categories and published contribution basis.
- Exceptions review. Any mismatch is described with the source figure and a practical clarification question.
- Findings. You receive the report before a call to discuss its limits and next step.
Preparation and constraints
Please provide the application version used for the quote, the dated quote or payroll schedule, the scheme and option name, and non-clinical proof supporting any income band. Remove diagnosis details, ID numbers and bank account numbers unless a specific digit is essential to the stated discrepancy.
Turnaround starts when the agreed documents are legible and complete. We can identify calculation and capture inconsistencies, but only the scheme, administrator, broker or employer can amend an official contribution.
Fee and next step
The fee starts at R2,450 including VAT for one household application with up to four dependants. Additional historical quotations or complex employer subsidy rules are estimated before work begins. Send a brief description of the contribution concern and we will confirm fit and a written estimate.