Name the four figures
Record the scheme’s gross contribution, the employer subsidy, the expected employee share and the actual payroll deduction. A mismatch is difficult to discuss while these amounts are blended into a single “medical aid” figure.
Check period and effective date
Scheme billing and payroll cut-offs may fall on different days. A dependant addition received after payroll closes can appear on the invoice before the matching deduction, or cause a catch-up entry in the following period.
Test the subsidy rule
Some employers use a fixed allowance; others pay a percentage subject to a cap. Apply the written rule to the gross contribution and compare the result to payroll’s subsidy line.
Record exceptions without editing source data
Keep a separate exception schedule with member reference, period, expected amount, actual amount and reason awaiting confirmation. This preserves the original invoice and payroll export for later verification.
Need a figure checked against your application? Ask for an independent contribution review.