01 — Frame the discrepancy
Tell us which contribution amount, dependant category, effective date or payroll period does not make sense. We confirm whether a financial document audit can answer the question and identify exclusions before quoting.
02 — Prepare the minimum record
You receive a tailored list, usually including the relevant application, quotation, dated contribution schedule and employer subsidy rule where applicable. We ask you to redact clinical answers, identity numbers, bank details and signatures not needed for the calculation.
03 — Reconcile source to result
The auditor maps declared financial facts to the contribution basis, preserving document dates and version references. Confirmed matches are recorded as carefully as discrepancies, so the report does not exaggerate the issue.
04 — Test exceptions
An exception is checked against category, timing and arithmetic before it is raised. If the source record cannot support a conclusion, the report names the missing evidence instead of filling the gap with an assumption.
05 — Deliver a usable finding
You receive a written report or memorandum, followed by the included discussion where stated. Findings distinguish a likely capture or calculation discrepancy from a rule or eligibility question that only the scheme, administrator, employer or regulated adviser can determine.